Frequent questions

It is a market place dedicated to independent brands operating in the world of fashion and accessories, design, home accessories and graphic arts

On, the user can pay for his orders by choosing from the following payment methods:

Credit card
Prepaid card

post pay

In installments thanks to

On, every purchase is made with maximum security thanks to the use of secure servers and the adoption of the most advanced encryption systems (SSL).
We only use secure connections, as evidenced by the prefix "https" and the padlock symbol that appear in the address bar of the browser.

By logging into your account, the user can recall all the details of current and past orders.

Upon receipt of the shipment by the courier in charge, the user will receive an email with the shipment number that can be used to trace the route.

On, standard delivery takes place within 2-3 working days from the time of order. For deliveries to disadvantaged locations, shipping times are extended by 1-2 days. In Europe, delivery times are between one week and 10 days maximum.

The user has 14 days from when he received the goods to decide to return them. For the terms and conditions for the return, the user is requested to consult the appropriate section RETURNS AND REFUNDS.

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